CyberAgent recognizes that personal information is information about a living individual prescribed under the Act on the Protection of Personal Information (information that can identify a specific individual by name, date of birth, or the like); any email address, user ID, password, credit card details, or any other information that is used in connection with a specific individual; or interests, family composition, age, or any other attribute information about an individual that is incorporated in personal information.
CyberAgent specifies, to the extent possible, the purpose of utilization of personal information it handles.
CyberAgent does not handle your personal information beyond the scope necessary for achieving the purpose of utilization without obtaining your prior consent. Even if CyberAgent acquires your personal information as a result of a merger or any other instance of succession of business, CyberAgent will not, without obtaining your prior consent, handle your personal information beyond the scope necessary for achieving the purpose of utilization before the succession of business. However, these restrictions do not apply in any of the following cases:
CyberAgent acquires personal information in a proper manner and does not acquire personal information through deception or any other wrongful means. In addition, CyberAgent is also mindful to avoid collecting information of a personal nature from any child under 15 years old unless CyberAgent has good reason to do so and the consent of a person who has parental authority.
CyberAgent publicly announces in advance the purpose of utilization of any personal information it acquires from you; however, this provision does not apply in any of the following cases:
CyberAgent will not change the purpose of utilization of your personal information beyond a scope in which it is reasonably considered that the purpose of utilization after the change remains duly relevant to that before the change and will notify you of or publicly announce any change to the purpose of utilization.
CyberAgent provides personal information protection regulations to prevent leakage of, loss of, or damage to personal information and to otherwise securely manage personal information and carries out necessary and appropriate supervision of its employees.
If CyberAgent completely or partially delegates handling of personal information, then CyberAgent will enter into an agreement with the delegated party that includes provisions concerning confidentiality or will request that delegated party’s agreement with stipulations made by CyberAgent and will carry out necessary and appropriate supervision to ensure that the delegated party carries out secure management of the personal information.
CyberAgent does not provide your personal information to a third party without obtaining your prior consent, except in any of the following cases:
However, none of the following cases falls under provision to a third party under this article ("10. Restrictions on Provision to Third Parties"):
If CyberAgent jointly utilizes your personal information with any specific party, CyberAgent will, in advance, notify you or make readily accessible to you details of any change to the purpose of utilization of your personal information or any change to the name or title of any person responsible for managing your personal information.
CyberAgent makes information concerning the following matters relating to your personal information readily accessible to you and will respond to any request from you regarding these matters without delay:
CyberAgent will disclose to you your personal information without delay if you request disclosure. However, CyberAgent may decide not to disclose all or part of your personal information in any of the following cases, and in that case CyberAgent will notify you to that effect without delay:
In principle, CyberAgent does not disclose access logs or information other than personal information.
If you request CyberAgent to correct, add, or delete any details of your personal information on the grounds that those details of your personal information are false, CyberAgent will, except in cases in which any special procedure is prescribed by any other law or ordinance, carry out any necessary investigation without delay within the scope necessary for the achievement of the purpose of utilization and, on the basis of the results, correct, add, or delete those details of your personal information and notify you to that effect.
If you request CyberAgent to discontinue utilizing or to erase your personal information on the grounds that your personal information is being handled in a manner that exceeds the scope of the purpose of utilization publicly announced in advance or because your personal information has been acquired through deception or any other wrongful means, CyberAgent will carry out any necessary inspection on your personal information without delay and, on the basis of the results, discontinue utilizing or erase your personal information and notify you to that effect. However, this provision does not apply in any case in which it requires excessively large costs or it is otherwise difficult to discontinue utilizing or to erase your personal information and in which CyberAgent takes necessary alternative measures to protect your rights and interests.
If CyberAgent decides not to do any of the following despite receiving a request from you, CyberAgent will endeavor to explain the reason for that decision to you when notifying you of that decision:
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